Orders are processed within 2 - 4 business days (excluding
- Orders placed on Saturday and Sunday will be processed
the following Monday.
- Orders are processed and shipped on business days
only (Monday through Friday, excluding major holidays).
TRACKING YOUR ORDER
After your order is placed,
an email will be sent to you with a confirmation of
your order. After your order is shipped, you will
receive another email containing your order tracking
number so you may check the status of your order delivery.
Please note: Tracking information
may not be available for up to 24 hours after the
order is shipped.
have any questions about your order status, please
you need to change or cancel an order you have already
placed, please contact us as soon as possible and
we will do our best to assist your needs. Orders may
not be changed or cancelled once they have been shipped.
If you have additional questions about your order,
please contact Customer Service directly by phone
at 1-518-436-1833 between 10am-5pm EST, or by email